Terms of Use
NCS Managed Services Inc. (“NCS”, “we” or “us”) is pleased to provide the Services (as defined below) to you, the customer named in the Invoice (“you” or “customer”), on the terms in this agreement (the “Agreement”), which consists of:
An invoice setting out information about what you are signing up for (“Invoice”), the terms of use for the services setting out your and our obligations (“Terms of Use”), and the Internet use policy setting out the policies, rules, and limits regarding your use of the Services (“Internet Use Policy”) (the most current version of which may be found at www.novascotiahighspeedinternet.com
Please take a few minutes to read the entire Agreement, including these Terms of Use, before accepting the Agreement or using the Services. All of the parts are important and together create a legal contract about the Services and the Equipment that applies to you once you have accepted it. These Terms of Use are written in a question-and-answer format to make it easier to understand your rights and obligations under this Agreement. You will need to accept the terms to continue using the Services. If you have any questions, contact information is listed on the Invoice, in these Terms of Use and on our website at www.novascotiahighspeedinternet.com.
BY electronically or verbally acknowledging the promotional offer on contract you are agreeing TO ACCEPT THE TERMS AND CONDITIONS OR BY USING THE SERVICES OR THE NCS EQUIPMENT, YOU ACCEPT AND AGREE TO BE BOUND AND COMPLY WITH THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, YOU MUST NOT ACCESS OR USE THE SERVICES OR THE NCS EQUIPMENT.
The Services are also subject to the following policies, each as may be changed from time to time (the “Policies”):
Legal terms and conditions as found on our website:
www.novascotiahighspeedinternet.com
For your reference, here are a few definitions of words that are commonly used in the Terms of Use:
Commitment Period means the number of months remaining in your committed contractual term, which can be accessed by emailing sales@ncsnetwork.net and inquiring.
Fees means all fees or other amounts payable under this Agreement, including the minimum monthly charges for Services, usage-based fees, equipment rental fees, and one-time fees and charges such as installation fees set out in the Invoice, as well as the additional fees described in question 28, interest charges payable for overdue accounts, and all applicable taxes.
Plan means a particular combination or package of Service(s) offered by NCS from time to time, including the service characteristics (such as speed and data allowance), the price, and any applicable promotions.
Services means the services that NCS offers such as Internet Access service, Wi-Fi Router service, and other services which are described in more detail below in question 1, and includes any related installation services, de-installation services, maintenance services, repair services, and technical and billing assistance services performed by NCS.
NCS Equipment means the equipment NCS provides, that is used for providing the Services, as described in more detail in question 16.
NCS Services Terms of Use Agreement (the “Agreement”)
- What does this Agreement cover?
This Agreement is for the telecommunications and related services described in the Invoice that you have ordered from NCS, which may include each of the following services and any other associated services that NCS may offer from time to time:
Internet Access: Internet access service that provides you with a connection to the Internet from a fixed wireless access device
Wi-Fi Router: Managed Wi-Fi access point that provides you wireless coverage and 2 LAN ports
This Agreement also applies to any devices, equipment or software provided by NCS in association with the Services, including the NCS Equipment (as defined below in question 16). How can I obtain a copy of this Agreement?
You can always access a copy of the Agreement after you accept it by emailing sales@ncsnetwork.net and requesting a copy. Please keep it for your records.